Hello Darla. This is the family clinic. We are calling about the papsmear procedure that you had to endure on June 24th. You see your sample is missing. Normally the patient takes it up and drops it off of the lab specimen office after the appointment. Do you happen to have your specimen? You don't? Well normally the patient is responsible for bringing it up. You do know about that but you didn't do it? They didn't tell you to do it? The nurse girl took it? She doesn't have it. Oh dear. I have to report this. I have to report when any specimens are missing. Unfortunately we need to book you in for another appointment. We can't be too careful. It's always good to have more than one annual a year. With your husband deployed I'm sure you can appreciate the attention, even if it's in a cold sterile environment and doctor has cold hands and an upbeat attitude. Can we book you yesterday? NO? That doesn't work for you? How about tomorrow? A week from tomorrow? August 9? Ok August 9th it is. We are very sorry! You see the patient is responsible for bringing it to us. We're very sorry they only told you to get dressed and have a nice day.
Have a nice day now.